Privacy Policy

Our Commitment to Your Privacy

At Listava, we believe your privacy is fundamental. We've built our email list service with privacy by design, collecting only what's necessary to provide our service and never selling or sharing your personal information.

Information We Collect

Information You Provide

• Email addresses (yours and your list members')
• List names and descriptions
• Messages you send through our service

Information We Automatically Collect

• Basic usage analytics (page views, feature usage)
• Technical information (IP address, browser type, device information)
• Email delivery metrics (opens, clicks, bounces)

How We Use Your Information

• To deliver email messages to your list members
• To provide customer support and respond to your inquiries
• To improve our service and develop new features
• To prevent fraud and ensure service security
• To comply with legal obligations

Information Sharing

We never sell your personal information. We only share your information in these limited circumstances:

• With your consent: When you explicitly authorize us to share information
• Service providers: With trusted partners who help us operate our service (email delivery, hosting, analytics)
• Legal requirements: When required by law or to protect our rights and safety
• Business transfers: In the event of a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure data centers, and regular security audits. However, no method of transmission over the internet is 100% secure.

Your Rights and Choices

• Access: Request a copy of your personal information
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a common format
• Opt-out: Unsubscribe from any list at any time

Data Retention

We retain your information only as long as necessary to provide our service or as required by law. When you delete your account, we remove your personal information within 30 days, except for information we're legally required to retain.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it immediately.

Changes to This Policy

We may update this privacy policy from time to time. We'll notify you of any material changes by email or through our service. Your continued use of Listava after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

• Email: [email protected]
• Address: MediaStable, Santa Fe, NM